Find your filters the easy way:

How to order

How to find your spare part

Westfilters.com is an online shop of filters and spare part for compressors and vacuum pumps.

We carefully select our suppliers and our partners, providing our customers the best products available on the market - both original and alternative.

Our catalog contains more than 10.000 products and every day we add about 100 new products, with new codes, references and technical datasheet.

If you want to find a particular spare part, you can simply use the form at the top of every page or visit the section "Search spare part for OEM Brands", where you can find a complete list of all the brands and manufacturers - or simply contact us via email at info@westfilters.com.


How to order the products

Every product has its own page, with image, price and technical infos. But there is no "Add to cart" button. Why?

We have been in the market for more than 20 years and we know that for many first-time customers it is difficult to purchase a product that has to perfectly replace a previous one. In most cases new customers ask us: "My filter or spare part has this serial number: are you sure that what I am buying has the same dimension? Can I have a picture? Can I have a technical datasheet?"

For this reason, it is easier for us to help our new customers ask us directly this kind of information: no registration is required and every new customer has a real person of our staff to talk with.

Wherever the name of a product appears, there is a button labelled "Ask for quotation".

If want to order a product, just click that button "Ask for quotation" and fill the form with your email address, your telephone, your nation (we need it to quote the shipping) and eventually other notes: we will send you all the necessary information about the products you are interested in, complete with a proforma invoice (if you require it).


How to pay

We process orders only after your payment. So, you can ask us anything, but your orders will be considered "active" only if we receive the money.

We accept: Credit Card (via PayPal), PayPal, Direct Bank Transfer, Telegraphic Transfer Remittance.

For customers who need to pay via Direct Bank Transfer this is our bank: Bank Valsabbina - IBAN CODE: IT56D0511654131000000011199 - SWIFT BIC CODE: BCVAIT2VBOS

For greater safety, NO personal information is recorded by our website: every request will be answered via email and every online payment will be made directly on PayPal's website.


How to track your purchase

Our warehouse is more than 1.000 square meters large. Most of the orders can be shipped in 7/10 days from the order.

After every purchase we send an email with the regular invoice (a paper copy of the invoice will be attached to the box of the product) and a tracking number of the courier.

We ship worldwide, and we use different couriers depending on the destination. If you need it, you can purchase our products directly EX-WORKS (it means that you can menage the goods collection and shipment directly from our warehouse to your destination).


How to receive a proforma invoice

If you wish to know all the details of the expense for a possible order and have a complete sales quote, the best way to obtain all the information is to require a pro-forma invoice (view the Wikipedia definition of "pro-forma invoice").

In order to create a pro-forma invoice, we need you to provide this information:


CONTACT INFORMATION

Customer type:
(are you a company or private consumer?)

Company Name:

Company Contact Person:

First Name:

Last Name:

Phone:

Fax:

Email Address:

BILLING INFORMATION

First Name:

Last Name:

Company Name:

State / Country:

Billing Address:

Billing City:

Billing Zip:

VAT number:

Tax Code / National Insurance Number:

SHIPPING INFORMATION

First Name:

Last Name:

Company Name:

Shipping Country:

Shipping Address:

Shipping City:

Shipping Zip:

Shipping Notes:

SHIPPING OPTIONS

Shipping Option: (who pays the shipment - it can be "EX WORKS")

Payment Options

Preferred Payment Option:
- CREDIT CARD & PAYPAL (+4%)
- DIRECT BANK TRANSFER (+25.00 euro for International Bank Transfer if EXTRA EU)


Questions?

If you require any further information, feel free to contact us via mail at info@westfilters.com or via telephone at +39 0308085200.


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